Terms of Service

Last updated: December 19, 2025


Welcome to Clara (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your access to and use of the service provided by Vedin Labs AB through https://useclara.ai (the “Service”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. Definitions

  • “Customer” means the law firm or legal entity that enters into the Agreement for the use of the Service.

  • “Agreement” means the legally binding terms between Clara and the Customer, including these Terms, the Privacy Policy, and any related addenda (such as the Data Processing Addendum).

  • “User” means an individual authorised by the Customer to use the Service.

  • “Personal Data” has the meaning given in applicable data protection laws.

2. Scope of Service


2.1 Clara provides an automatic time-tracking and activity analysis platform designed for legal practitioners (“Service”), including metadata capture from connected email, calendar, and desktop activity, and tools to organise and export time entries.


2.2 Clara may update or modify features from time to time. We aim to minimise disruptions, but we may suspend or discontinue features with reasonable notice.

3. Eligibility & Account Registration


3.1 You must be a legal entity capable of entering into a binding contract to use the Service.


3.2 To access the Service, you must create an account and provide accurate, up-to-date information. You are responsible for maintaining the confidentiality of login credentials.


3.3 You are responsible for all activity under your account.

4. Fees & Payment


4.1 Use of the Service may be subject to fees as set out on our pricing page or in a separate agreement.


4.2 All payment obligations are non-cancellable and non-refundable, except as expressly stated.


4.3 We may change fees at any time with reasonable prior notice. Continued use after such changes constitutes acceptance.

5. Customer Obligations


5.1 The Customer is responsible for:

  • Lawful collection and input of data into the Service.

  • Compliance with applicable laws, including privacy and employment laws.

  • Managing user access and authorisations.

  • Connecting data sources (e.g., email/calendar) with the consent of data owners.


5.2 The Customer must not use the Service in ways that:

  • Violate laws or third-party rights.

  • Attempt to reverse engineer or exploit the Service.

  • Interfere with the operation or security of the Service.

6. Intellectual Property


6.1 All rights, title, and interest in the Service, including software, visual interface, and documentation, remain with Clara AB or its licensors.


6.2 The Customer and Users may use the Service solely as permitted under this Agreement. No rights are granted other than as expressly stated.

7. Data Protection & Privacy


7.1 Clara processes Personal Data on behalf of the Customer as a data processor under applicable data protection laws, including the GDPR. Processing details are governed by the Data Processing Addendum incorporated into these Terms.


7.2 Clara’s Privacy Policy describes how Personal Data is collected and used by Clara in its role as Data Controller.

8. Warranties & Disclaimers


8.1 The Service is provided “as is” and “as available”. To the maximum extent permitted by law, Clara disclaims all warranties, whether express or implied.


8.2 We do not guarantee:

  • That the Service will be uninterrupted, error-free, or secure.

  • That results from use of the Service will meet your expectations.

9. Limitation of Liability


9.1 To the maximum extent permitted by applicable law, Clara’s liability under or in connection with these Terms, whether in contract, tort, or otherwise, is limited to the amount of fees paid by the Customer in the twelve (12) months preceding the claim.


9.2 In no event shall Clara be liable for:

  • Loss of profits, data, goodwill, or business interruption.

  • Indirect, consequential, punitive, or special damages.

10. Termination


10.1 Either party may terminate the Agreement with written notice if the other party materially breaches these Terms and fails to cure within thirty (30) days.


10.2 Upon termination, the Customer may export its data. Clara will securely delete Personal Data in accordance with its deletion policies unless retention is required by applicable law.

11. Changes to Terms


11.1 Clara may modify these Terms from time to time. We will provide notice of significant changes. Continued use of the Service after such changes constitutes acceptance.

12. Governing Law


These Terms are governed by the laws of Sweden, without regard to conflicts of law principles. Any dispute will be resolved in the competent courts of that jurisdiction.

13. Contact Information


If you have questions about these Terms, please contact:


Vedin Labs AB
Email: support@useclara.ai